All Systems Operational

Customer Portal Operational
90 days ago
99.92 % uptime
Today
Dashboard Operational
90 days ago
99.96 % uptime
Today
Supplier Onboarding Operational
90 days ago
99.92 % uptime
Today
Supplier Management Operational
90 days ago
99.73 % uptime
Today
Payments Review Operational
90 days ago
99.96 % uptime
Today
Reports Operational
90 days ago
99.96 % uptime
Today
Document Library Operational
90 days ago
99.96 % uptime
Today
Help Operational
90 days ago
99.96 % uptime
Today
Supplier Functionality Operational
90 days ago
99.96 % uptime
Today
Supplier Portal/ Forms Operational
90 days ago
99.96 % uptime
Today
Supplier Mailout Operational
90 days ago
99.96 % uptime
Today
Bank Overlay Operational
90 days ago
99.96 % uptime
Today
APIs Operational
90 days ago
99.91 % uptime
Today
Sandbox Operational
90 days ago
99.89 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 13, 2025

No incidents reported today.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025
Resolved - This incident has been resolved.
Jul 10, 12:06 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 10, 11:27 AEST
Investigating - We are currently investigating this issue.
Jul 10, 11:12 AEST
Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025
Resolved - Dear Eftsure customers,

The earlier issue affecting the customer portal has been fully resolved. Our monitoring confirms that all systems are stable and functioning as expected.

We appreciate your patience and understanding throughout the process. If you have any further questions or notice anything unusual, please don’t hesitate to reach out to our support team.

Thank you for bearing with us.

Sincerely,
The Eftsure Team

Jul 4, 12:00 AEST
Monitoring - Dear Eftsure customers,

The customer portal is now stabilising and returning to normal performance levels. While the service should be usable again, please note that we have not yet identified the root cause that triggered the issue.

We are entering a monitoring period to ensure continued stability, while our engineering team continues to investigate the underlying cause.

Thank you for your patience and understanding. We will provide further updates as new information becomes available.

Sincerely,
The Eftsure Team

Jul 4, 10:50 AEST
Update - Dear Eftsure customer,

We continue to investigate the issue. The system is coming back online intermittently, but we have no guarantee at this point that it will remain stable.

Thank you for bearing with us

Sincerely,
The Eftsure Team

Jul 4, 10:37 AEST
Investigating - Dear Eftsure customers,

We are currently experiencing a significant outage affecting the customer portal. Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible.

We will keep you informed as we make progress and provide updates as they become available.

We apologise for the inconvenience and appreciate your patience.

Sincerely,
The Eftsure Team

Jul 4, 10:00 AEST
Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.