All Systems Operational

Uptime over the past 90 days. View historical uptime.
Customer Portal Operational
90 days ago
99.9 % uptime
Today
Dashboard Operational
90 days ago
99.89 % uptime
Today
Supplier Onboarding Operational
90 days ago
99.89 % uptime
Today
Supplier Management Operational
90 days ago
99.85 % uptime
Today
Payments Review Operational
90 days ago
99.89 % uptime
Today
Reports Operational
90 days ago
99.89 % uptime
Today
Document Library Operational
90 days ago
99.89 % uptime
Today
Help Operational
90 days ago
99.98 % uptime
Today
Supplier Functionality Operational
90 days ago
99.89 % uptime
Today
Supplier Portal/ Forms Operational
90 days ago
99.89 % uptime
Today
Supplier Mailout Operational
90 days ago
99.89 % uptime
Today
Bank Overlay Operational
90 days ago
99.89 % uptime
Today
APIs Operational
90 days ago
99.89 % uptime
Today
Sandbox Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 4, 2025

No incidents reported today.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025
Supplier Management not accessible for certain users
Resolved - Dear Eftsure customers,

The earlier issue affecting the customer portal has been fully resolved.

We appreciate your patience and understanding throughout the process. If you have any further questions or notice anything unusual, please don’t hesitate to reach out to our support team.

Sincerely,
The Eftsure Team
Oct 28, 18:25 AEDT
Identified - Dear Eftsure customers,

Our engineering team has identified the root cause and is currently testing prior to deploying a fix. We will continue to keep you informed as we make progress.

Sincerely,
The Eftsure Team
Oct 28, 15:57 AEDT
Investigating - Dear Eftsure customers,

We are currently experiencing an issue with the 'Supplier Management', where some users are not able to access it and are getting an 'Oops Something Went Wrong' message. Our engineering team is actively investigating the root cause and working on a fix as quickly as possible.

We will keep you informed as we make progress and provide updates as they become available. We apologise for the inconvenience and appreciate your patience.

Sincerely,
The Eftsure Team
Oct 28, 15:24 AEDT
Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Intermittent Service Disruption
Resolved - This incident has been resolved.
Oct 21, 18:19 AEDT
Update - We are continuing to monitor for any further issues.
Oct 21, 18:18 AEDT
Update - This issue has been resolved and our systems are operating normally again. Thank you for your understanding and patience with this. If you have further concerns, please do not hesitate to contact our support team.
Oct 21, 18:17 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 21, 15:22 AEDT
Investigating - We are currently investigating this issue.
Oct 21, 13:30 AEDT
Technical Issue with our Contact Centre (Inbound Calls)
Resolved - Dear Eftsure customers,

The earlier issue affecting our Contact Centre has been fully resolved. You are now able to place a call to us and we should be receiving it suncessfully.

We appreciate your patience and understanding throughout the process. If you have any further questions or notice anything unusual, please don’t hesitate to reach out to our support team.

Thank you for bearing with us.

Sincerely,
The Eftsure Team
Oct 21, 13:47 AEDT
Investigating - Dear Eftsure customers,

We are currently experiencing a technical issue with our Contact Centre and are unable to receive inbound calls at this time. Our team is actively working with our service provider to resolve the issue as quickly as possible.

In the meantime, please don’t hesitate to contact us via email at customersupport@eftsure.com.au for any assistance, we’ll be more than happy to help.

Sincerely,
The Eftsure Team
Oct 21, 10:35 AEDT
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