All Systems Operational

Uptime over the past 90 days. View historical uptime.
Customer Portal Operational
90 days ago
99.99 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Supplier Onboarding Operational
90 days ago
100.0 % uptime
Today
Supplier Management Operational
90 days ago
100.0 % uptime
Today
Payments Review Operational
90 days ago
99.99 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Document Library Operational
90 days ago
100.0 % uptime
Today
Help Operational
90 days ago
100.0 % uptime
Today
Supplier Functionality Operational
90 days ago
100.0 % uptime
Today
Supplier Portal/ Forms Operational
90 days ago
100.0 % uptime
Today
Supplier Mailout Operational
90 days ago
100.0 % uptime
Today
Bank Overlay Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Sandbox Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 11, 2026

No incidents reported today.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026
Elevated Database Load - Performance Degradation
Resolved - This incident has been resolved.
Jul 6, 12:19 AEST
Monitoring - We have applied mitigations to reduce database session load and are monitoring for stability. Some customers may still experience intermittent slowness while conditions normalise. We will provide a further update within 30 minutes.
Jul 6, 11:51 AEST
Identified - We have identified elevated database session counts on our primary database as the cause of degraded performance. Customers on larger plans or with higher transaction volumes may be experiencing slow load times and intermittent timeouts. Our engineering team is working on a resolution.
Jul 6, 10:47 AEST
Investigating - We are currently investigating reports of slow performance and request timeouts affecting some customers. Our team is actively looking into the issue.
Jul 6, 10:19 AEST
Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026
Technical issue with the 'Payment Review' section on the customer portal
Resolved - Dear Eftsure customers,

The earlier technical issue with the 'Payment Review' section on the customer portal has been fully resolved. Our monitoring confirms that all systems are stable and functioning as expected.

We appreciate your patience and understanding throughout the process. If you have any further questions or notice anything unusual, please don’t hesitate to reach out to our support team.

Thank you for bearing with us.

Sincerely,
The Eftsure Team
Jun 30, 16:27 AEST
Identified - Dear Eftsure customers,

We are currently experiencing a technical issue with the 'Payment Review' section on the customer portal. Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible.

We will keep you informed as we make progress and provide updates as they become available. We apologise for the inconvenience and appreciate your patience.

Sincerely,
The Eftsure Team
Jun 30, 15:59 AEST
Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

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