Resolved -
Dear Eftsure customers,
The issue affecting the bank overlay for ANZ has been fully resolved.
We appreciate your patience and understanding throughout the process. If you have any further questions or notice anything unusual, please don’t hesitate to reach out to our support team.
Thank you for bearing with us.
Sincerely,
The Eftsure Team
Jun 11, 13:31 AEST
Identified -
The issue has been identified and a fix is being implemented.
Jun 11, 11:00 AEST
Investigating -
Dear Eftsure customers,
We would like to inform you that the bank overlay is currently unresponsive on the ANZ Transactive bank page, likely due to recent changes on their website. Our engineering team will commence work to ensure that our bank overlay functions correctly with the updated pages.
As a workaround, your AP team can export a PDF report and send it through to the approvers to proceed with payments.
We will keep you informed of our progress and provide updates as they become available. We apologise for any inconvenience this may cause and appreciate your understanding and patience.
Sincerely,
The Eftsure Team
Jun 10, 18:10 AEST