Bank Overlay issue with NAB Connect

Incident Report for Eftsure

Resolved

This incident has been resolved.

Posted Sep 21, 2023 - 13:33 AEST

Update

We are continuing to investigate this issue.

Posted Sep 19, 2023 - 18:43 AEST

Investigating

Some of our users are encountering issues with the verification status for payments on the NAB Connect page when using the Bank overlay. The reported workaround is to refresh the page multiple times until the verification status reappears.

Posted Sep 19, 2023 - 18:42 AEST

This incident affected: Bank Overlay.