Technical Issue with our Contact Centre (Inbound Calls)

Incident Report for Eftsure

Resolved

Dear Eftsure customers,

The earlier issue affecting our Contact Centre has been fully resolved. You are now able to place a call to us and we should be receiving it suncessfully.

We appreciate your patience and understanding throughout the process. If you have any further questions or notice anything unusual, please don’t hesitate to reach out to our support team.

Thank you for bearing with us.

Sincerely,
The Eftsure Team

Posted Oct 21, 2025 - 13:47 AEDT

Investigating

Dear Eftsure customers,

We are currently experiencing a technical issue with our Contact Centre and are unable to receive inbound calls at this time. Our team is actively working with our service provider to resolve the issue as quickly as possible.

In the meantime, please don’t hesitate to contact us via email at customersupport@eftsure.com.au for any assistance, we’ll be more than happy to help.

Sincerely,
The Eftsure Team

Posted Oct 21, 2025 - 10:35 AEDT